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09-01-2010, 10:58 AM | Post: #41
liam61999 
why do you need to uninstall it then install it again
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10-01-2010, 03:12 PM | Post: #42
adubs120 
i installed it and it gets halfway through downloading and it says failed to download patch file, i click ok and it closes the installer. im using windows 7, if that helps.
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18-01-2010, 09:59 PM | Post: #43
xXRage~GraceXx 
(08-01-2010 03:18 AM)superkil Wrote:  one of my friends has installed it and every time he logs in, it lets him in and once he gets to the part where it lets you pick your hero. it says, "sorry you have not installed this game, try again"

Help!

uninstal and then reinstall

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18-01-2010, 10:01 PM | Post: #44
xXRage~GraceXx 
(08-01-2010 03:18 AM)superkil Wrote:  one of my friends has installed it and every time he logs in, it lets him in and once he gets to the part where it lets you pick your hero. it says, "sorry you have not installed this game, try again"

Help!

i dont know whats going on here Undecided if you get to the point where you can pick a hero, the game is obviously installed

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18-01-2010, 10:02 PM | Post: #45
xXRage~GraceXx 
(09-01-2010 10:58 AM)liam61999 Wrote:  why do you need to uninstall it then install it again

if the game doesnt install properly, it could take a redoSmile

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18-01-2010, 10:04 PM | Post: #46
xXRage~GraceXx 
(10-01-2010 03:12 PM)adubs120 Wrote:  i installed it and it gets halfway through downloading and it says failed to download patch file, i click ok and it closes the installer. im using windows 7, if that helps.

did you try again?

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20-01-2010, 02:28 AM | Post: #47
NUMBER.TWO 
If the game will not start for you, download microsoft net framework 3.5.
this worked for me when all else failed.
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23-01-2010, 07:28 PM | Post: #48
General.Joe 
the thing wants to to install an addon,so i click "allow" let it download,then i click "restart" for it to work,does it work? NO,whats up? the updater doesn't open,wtf is going on?

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27-01-2010, 02:27 PM | Post: #49
buzz44 
(25-11-2009 10:42 PM)XBrzk3rzX Wrote:  Big Grin recently i have noticed many of you not being able to play the game. this being a very fun game, i want to make sure that you can enjoy it too.Big Grin

here are the steps to play BFH if you have already installed it.

make sure you completely uninstalled it. if you didnt, go to control panel in the star menu, click on programs sub link, uninstall a program. then find battlefield heroes, right click, and choose uninstall. follow it from there.

(start here if you havent installed it)

then go to the BFH home page and click play now after logging in. it will either start or there will be a yellow bar at the top of your moniter under the toolbar that says that something is trying to do something, w/e. right click it and allow it

(if you scroll down on the page, there will be screenshots of how to do this)

then allow it to install itself. if this doesnt work, and there are any messages about why, post them here and maybe i or someone else can help you.

now, in order to play the game, on any of the official BFH pages, there will be a bright yellow button that says, "play now!" simply click on this and if your computer has a little box that asks you what to do, just click, allow. (i would recomend checking the little box that says not to ask this question anymore.) from there, the game will start itself and you will be able to choose your hero that you want to play as, and upgrade your abilitys, clothing, etc. in the tabs at the top of the ingame window.
please note in order to get certain weapons and clothes you will need:valor points, or battlefunds. valor points are in game tokens earned by simply playing the game, while battlefunds are earned by purchasing them on the bFH homepage.)

in order to actually join a game in progress, click the play now button in the game window and the matchmaker will throw you into a game suited for your skill level.
note that some servers in which you go to play are rented by other players, they can kick you or ban you for almost any reason they want.

in order to save a server as a bookmark, when you are in a game, press TAB(by default) and press F5 at the same time. now when ever you want to play on this server again, go to the game window, and where there are the tabs for freinds, options, etc. click options, and right under the tab, there will be options such as connect to server, settings, controlls, etc. click connect to a server. then click on the server name and below it, there will be a black arrow going to the right. click this to join. there is also a red "x" to delete your bookmarked server. you cannot join servers in which you have been banned.

best of luck to all of you heroes!!

also be informed that you must have the approprate, up to date, software installed, which isnt really all that high tech. most computers will already have the right software installed, however, this could still be the problem

When i tried to play the game by pressing Play Now! it said: There is already another updater instance running.

What do I have to do?Sad[/align]
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27-01-2010, 02:29 PM | Post: #50
buzz44 
When i tried to play the game by pressing Play Now! it said: There is already another updater instance running.

What do I have to do?Sad
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27-01-2010, 09:55 PM | Post: #51
xXRage~GraceXx 
(27-01-2010 02:27 PM)buzz44 Wrote:  
(25-11-2009 10:42 PM)XBrzk3rzX Wrote:  Big Grin recently i have noticed many of you not being able to play the game. this being a very fun game, i want to make sure that you can enjoy it too.Big Grin

here are the steps to play BFH if you have already installed it.

make sure you completely uninstalled it. if you didnt, go to control panel in the star menu, click on programs sub link, uninstall a program. then find battlefield heroes, right click, and choose uninstall. follow it from there.

(start here if you havent installed it)

then go to the BFH home page and click play now after logging in. it will either start or there will be a yellow bar at the top of your moniter under the toolbar that says that something is trying to do something, w/e. right click it and allow it

(if you scroll down on the page, there will be screenshots of how to do this)

then allow it to install itself. if this doesnt work, and there are any messages about why, post them here and maybe i or someone else can help you.

now, in order to play the game, on any of the official BFH pages, there will be a bright yellow button that says, "play now!" simply click on this and if your computer has a little box that asks you what to do, just click, allow. (i would recomend checking the little box that says not to ask this question anymore.) from there, the game will start itself and you will be able to choose your hero that you want to play as, and upgrade your abilitys, clothing, etc. in the tabs at the top of the ingame window.
please note in order to get certain weapons and clothes you will need:valor points, or battlefunds. valor points are in game tokens earned by simply playing the game, while battlefunds are earned by purchasing them on the bFH homepage.)

in order to actually join a game in progress, click the play now button in the game window and the matchmaker will throw you into a game suited for your skill level.
note that some servers in which you go to play are rented by other players, they can kick you or ban you for almost any reason they want.

in order to save a server as a bookmark, when you are in a game, press TAB(by default) and press F5 at the same time. now when ever you want to play on this server again, go to the game window, and where there are the tabs for freinds, options, etc. click options, and right under the tab, there will be options such as connect to server, settings, controlls, etc. click connect to a server. then click on the server name and below it, there will be a black arrow going to the right. click this to join. there is also a red "x" to delete your bookmarked server. you cannot join servers in which you have been banned.

best of luck to all of you heroes!!

also be informed that you must have the approprate, up to date, software installed, which isnt really all that high tech. most computers will already have the right software installed, however, this could still be the problem

When i tried to play the game by pressing Play Now! it said: There is already another updater instance running.

What do I have to do?Sad[/align]

http://www.battlefieldheroes.com/forum/s...tid=106768

this will help you outSmile

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27-01-2010, 09:56 PM | Post: #52
xXRage~GraceXx 
(27-01-2010 02:29 PM)buzz44 Wrote:  When i tried to play the game by pressing Play Now! it said: There is already another updater instance running.

What do I have to do?Sad

http://www.battlefieldheroes.com/forum/s...tid=106768

follow this guide

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11-02-2010, 08:01 PM | Post: #53
XBrzk3rzX 
boy this got a LOT of veiws! Smile

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