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25-08-2009, 07:56 PM | Post: #1
MPLVxx 
When i click on the play now button, the page with the instructions for installing the plugin comes up but the downloading thing doesn't come up and there isn't a tab asking to download or anything. I am also using firefox if that is helpful, Thanks Big Grin
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25-08-2009, 08:09 PM | Post: #2
ub2old 
delete temps, cache cookies.
try with disabled firewall and anti virus software
in vista and 7 make sure you use the browser as admin

If it still doesn't work, make sure you have an up-to-date flash player and java environment. If you use a scriptblocker, allow http://www.battlefieldheroes.com

(This post was last modified: 25-08-2009 08:11 PM by ub2old.)
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21-10-2009, 11:32 PM | Post: #3
Matoke 
y cant get the plugins!or it doesnt eve apear the box up in the page
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21-10-2009, 11:46 PM | Post: #4
ub2old 
(21-10-2009 11:32 PM)Matoke Wrote:  y cant get the plugins!or it doesnt eve apear the box up in the page

Please notice that you need to run Firefox or IE, and you need to run it on windows.

After this is cleared up:

In Vista and 7:
Right click the browser icon, chose: Run as Administrator and retry.

If you still have issue, check your ActiveX security options

In IE, Tools -> Internet Options -> Security Tab, Custom Level. Scroll a bit down to the signed / unsigned activex controlls.
This one should be signed.

In Firefox, tools > options > security tab > warn me when sites try to install AddOns <- This should be checked

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20-11-2009, 10:01 AM | Post: #5
Lunabass 
so you cant play it on mac -_- psh
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20-11-2009, 10:40 AM | Post: #6
-Vp- 
Currently, Battlefield Heroes does not support Apple's Operating System. There is no plan as of now that it will be ported to Apple's OS so Mac users can play. Only option now is to use either a Windows PC or run Windows on your Mac Smile Your Answer can also be found in the [Image: hardwarespecs.png] Section of the site stating that it only supports Windows XP and Vista Smile

I'm in school and working hard in the real world Smile
[Image: yj9ujrf]
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01-01-2010, 12:59 PM | Post: #7
karryuPL 
I have Linux Mandrake >.<
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01-01-2010, 04:39 PM | Post: #8
BetonPl 
I got Problem Like that
An error occurred:Failed to write registy value:Installation Dir
What I can do here?
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02-01-2010, 08:55 PM | Post: #9
7Guerrero 
It downloaded perfectly and the window for the game comes like if its going to start but the title never comes it just stays black and then a window comes up and says theres an error what should i doAngryBlush
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02-01-2010, 08:58 PM | Post: #10
RaBidDoG 
(02-01-2010 08:55 PM)7Guerrero Wrote:  It downloaded perfectly and the window for the game comes like if its going to start but the title never comes it just stays black and then a window comes up and says theres an error what should i doAngryBlush
post dxdiag.

VitalBullet Wrote:RabidDog speaks wise words.
Graphics that dont work..How to upload your dxdiag....My computer
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03-01-2010, 01:30 AM | Post: #11
Patrick9454 
Me too it downloads and the pop up for the game appears but the title never comes and it stays black and says debuging error!
Please help
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03-01-2010, 05:11 AM | Post: #12
Mebes 
@ Patrick9454 Download Microsoft .net Framework 3.5SP1 link--> http://www.microsoft.com/downloads/detai...laylang=en
Restart your computer and try again.

If this does not work then please post your dxdiag.txt log.
Lets have a look at your hardware and drivers.
Link--> http://www.battlefieldheroes.com/forum/s...?tid=68843

Good Luck
S

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I was a community moderator, not an official EA representative

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26-05-2010, 01:36 AM | Post: #13
k!ll3r65 
i cant download it because it says fail to download config fileAngry
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06-07-2010, 09:32 AM | Post: #14
kostisthepetit 
yeah when i try to do that it says to me that i was using firefox and i was on windows xp my computer is very strong!i also see what you need to play the game and i have them all.....
(This post was last modified: 06-07-2010 09:33 AM by kostisthepetit.)
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08-09-2010, 07:22 AM | Post: #15
konrad.c 
Hey i have a computer that has windows 7. Is windows 7 compatable with battlefield heros bacause everytime i try to download it it says EROR 3501 can not download temppatch what do?
and how do u now how many bit ure com has?
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08-09-2010, 09:14 AM | Post: #16
ub2old 
(08-09-2010 07:22 AM)konrad.c Wrote:  Hey i have a computer that has windows 7. Is windows 7 compatable with battlefield heros bacause everytime i try to download it it says EROR 3501 can not download temppatch what do?
and how do u now how many bit ure com has?

It's compatible

make sure you run your browser as admin when you try again: close all browser windows, right click on browser icon > run as administrator

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11-09-2010, 03:31 PM | Post: #17
Jon.Borring 
I cant downloade. it sais "error cant downloade pach" or somthing... please help
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11-09-2010, 03:40 PM | Post: #18
ub2old 
please write down the EXACT error message

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11-09-2010, 03:43 PM | Post: #19
MaydayUnited 
I istall and i accept the agreements but then it tells me I forgot to write registry value! What do I DOOOOO Angry
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11-09-2010, 03:46 PM | Post: #20
MaydayUnited 
An error occurred:Failed to write registy value:Installation Dir
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