Disconnected constantly

[Hinastorm]

My internet is working perfectly...in wow, in other MP shooters, and surfing.

I'm lucky if I last more then 10 minutes in a game, and then suddenly the game freezes up, and says I lost my connection, and I get kicked to the launcher.

Any idea what to do? This happens on nearly empty servers, as well as full ones btw.

[Portovedo]

What is the screen message you get after the kick?

[Hinastorm]

it says "There is a problem with your connection" in the middle of the screen ingame when it happens, when I get kicked back to the launcher, it says Connection to server was lost (3).

[Portovedo]

Are you using Wireless connection?

[sandboxphil]

I have the same problem.

[RedFla9]

same problem too vista U 64bit with explorer

[Portovedo]

Try to update the PB http://www.evenbalance.com/index.php?page=pbsetup.php
also check if your weapon have expired.

[Hinastorm]

Not the weapon, I updated PB, i'll see how it goes.

[Silakka]

Here's how I fixed my connection to the server was lost (3) problem.
I am using a DSL connection with a router.

1. DO NOT use a static ip adress. Use the automatic IP-address and DNS-server finding or whatever it is called. I didn't get this to work with a static IP.
(How to setup an automatic IP: Look here)

2. Here's the last and most important part. I explain what I did to my router:
I had my LAN cable in the "slot 1" in my router, so I changed that cable's place to last "slot" in my router, which was number 4.
So in your router/modem, change your LAN cable in to some other slot.

I don't know if this is important but in my router settings uPNP is ENABLED.

And yes, I know very well this guide sounds stupid and you might think:" How the heck can changing cable slot in my router to get Heroes to work."
It worked for me. That's all I care.

[Bumbulitis]

I have updated PB as shown in that thread.

My router is using Automatic IP and DNS - finding.
In DMZ
Firewalls switched off
ports forwarded

Basically everything I could find.


I still have the problem.


Will try switching slots from 1 to 4 as you suggested, although I don't see how this could help. Thanks for the tip though !

Cheers.

[Saschbek]

(27-06-2009 10:19 AM)Silakka Wrote:  Here's how I fixed my connection to the server was lost (3) problem.
I am using a DSL connection with a router.

1. DO NOT use a static ip adress. Use the automatic IP-address and DNS-server finding or whatever it is called. I didn't get this to work with a static IP.

2. Here's the last and most important part. I explain what I did to my router:
I had my LAN cable in the "slot 1" in my router, so I changed that cable's place to last "slot" in my router, which was number 4.
So in your router/modem, change your LAN cable in to some other slot.

I don't know if this is important but in my router settings uPNP is ENABLED.

oh lol ! sorry this is bovine excrement this problem has nothing to do wie any static/dynamic ip not so good oder wich port on the router u use.

[Sebokane]

No one has a solution on this ?


I'm getting this same issue here, playing 5 to 10 min and yeaaaah !! ... kicked...
In fact i was gonna ask : are there any port to open for this soft ?

[Bumbulitis]

TCP 443
TCP 80
UDP/TCP 18270
UDP/TCP 18275
UDP/TCP 13505
UDP/TCP 19384

These are the ports you should open.

* Taken from official read me

[RedFla9]

aww error 3 my address's are already dynamic , anyone else fixed this problem?

[TheCorpDuel]

i keep DCing. tryied with XP and Vista Same problem. chancing cable in modem dont work either.
with explorer and firefox same problem. opened those ports. loaded new java and netframework.
still same problem. running out ideas

[JimmyKrumpets]

with me Firefox seems to be "more stable" if you will, than Internet Explorer, i get disconnected much less often now that i use firefox, so you could try that

[Aeonyx]

I have tried every fix for error (3) that has been listed in the troubleshooting forums now.

I have opened ports, turned on uPnP, DMZ (although not very happy about that one), installed the lastest punkbuster manually, installed other patches, tried multiple browsers, uninstalled browser plugins, I even sucked it up and stupidly out of desperation (because it's a stupid idea) changed the network cable to a different port on my router. I have an awesome internet connection and even better machine.

Nothing I have tried has fixed the connection error (3)

[Malikai]

If you are using Internet Explorer to launch from try using firefox as your browser, it made a big difference for me.