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24-06-2009, 10:23 AM | Post: #1
t3rron  Go to next important person...
Few hours ago I've bought 1400 BF ,logged on my account ,pressed Play Now!. Ok the game has loaded so I bought few items like +50 % xp ,taunt and some cloths. I was so happy about my new items and wanted to try them. So I've pressed Play Now! again. The game found the server and screen has changed to loading. After 3 sec I was disconnected by "You has been disconnected (15)". I've tried to restart my pc ,reinstall BFH ,update PB but nothing worked. It looks like I have wasted my money on non working game which WAS working yesterday... My question is:

1) What should I do to play? (Already reinstalled ,cleaned ,updated)

2) Will my items be extended? (Again I've payed for non working thing)

It's sad because BF2 with PB works perfectly - no kick ,no problems with connecting...
(This post was last modified: 24-06-2009 10:26 AM by t3rron.)
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24-06-2009, 10:51 AM | Post: #2
VitalBullet Go to next important person...
1. It may just be some server troubles, try again in an hour or so, and if you are still having the issue please report back Smile
2. If you feel you have lost money due to this issue do not hesitate to contact customer support and request a refund for your lost time.

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24-06-2009, 11:30 AM | Post: #3
Stebateus 
I can't play the game either I have the same problem as t3rron "you were disconnected (15)" pops up or sometimes I can't even start the match making. Everything worked well when i last played.
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24-06-2009, 12:49 PM | Post: #4
MastodonttiPutte 
cant even get to the match.... -_-
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24-06-2009, 02:46 PM | Post: #5
MrYussef 
Exactly the same problem here.
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24-06-2009, 07:36 PM | Post: #6
CrazyWeazle 
Hey glad Im not alone! Smile. Same error: (15).

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24-06-2009, 08:04 PM | Post: #7
deer 
error 15 for me too ;(

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24-06-2009, 08:06 PM | Post: #8
nofrillzz 
Same. Been the same since 4PM yesterday, 21 hours ago... I've only slept 7 of that, and basically I've tried 2-3 times every hour on the hour since then (apart from when I was sleeping)... still no dice.
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24-06-2009, 08:08 PM | Post: #9
MadlilMart 
error (15) everytime i click Play Now here too
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24-06-2009, 08:26 PM | Post: #10
Coachie 
Same error for me too.
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24-06-2009, 08:36 PM | Post: #11
master10 
same error here, details:
- i'm being disconnected from the server after the first try, then after clicking "playnow' error 15
- i can play tutorial
- i can play my other heroes (soldier & gunner) without any problems (i'm getting errors only with my 19 level commando)
- never had this error before, i haven't changed anything in my hardware/software

EDIT: worked Smile i dunno why...

SECOND EDIT: worked:
- in game menu press 'change hero' button
- choose other hero to login
- press 'change hero' again
- choose the hero you want to play, login
- press 'play now'
(still error? repeat these steps few times)
(This post was last modified: 24-06-2009 11:05 PM by master10.)
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24-06-2009, 08:52 PM | Post: #12
=420th=SemperFi 
Same problem here. The very first time I log in with a toon, the game tries to join a server, then kicks me back to the main screen followed by the message: "Error: you were disconnected (15)".

Any further attempts to play results in the failed match-making message. Once I change toons, the first error happens again.

Any updates on what might be wrong here?
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25-06-2009, 01:33 AM | Post: #13
ch1lly 
(24-06-2009 08:52 PM)=420th=SemperFi Wrote:  The very first time I log in with a toon, the game tries to join a server, then kicks me back to the main screen followed by the message: "Error: you were disconnected (15)".

Any further attempts to play results in the failed match-making message. Once I change toons, the first error happens again.

This is the exact issue that I am having right now.
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25-06-2009, 12:28 PM | Post: #14
Cookie_Man 
I always gets the error:

"You were disconnected (15)

Sad

Nothing to see here!
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25-06-2009, 12:41 PM | Post: #15
maxilo 
same here Sad error 15 then after that it can't find a suitable game
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25-06-2009, 12:42 PM | Post: #16
eQiz 
Same.

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25-06-2009, 12:43 PM | Post: #17
Cookie_Man 
Help us please!

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25-06-2009, 04:01 PM | Post: #18
Drumber 
I also have this problem. Haven't been able to get into a single game.
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25-06-2009, 05:36 PM | Post: #19
hate_u 
(24-06-2009 08:52 PM)=420th=SemperFi Wrote:  Same problem here. The very first time I log in with a toon, the game tries to join a server, then kicks me back to the main screen followed by the message: "Error: you were disconnected (15)".

Any further attempts to play results in the failed match-making message. Once I change toons, the first error happens again.

Any updates on what might be wrong here?

Same for me to.
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26-06-2009, 02:48 PM | Post: #20
NL|Force'. Nibor 
how is it possible that sometimes after i played and closed BFH i cant start normally a match O_O. how stabile (sorry for the spelling, im from the netherlands Tongue) is this game !?

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