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27-10-2011, 03:58 PM | Post: #1
AmazinDave  Go to next important person...
For a long time now many of you have been complaining that we haven’t been doing a good job of banning cheaters’ accounts when you've sent us clear video evidence of cheating. This was a totally valid complaint and we’ve been working hard to fix the problem.

There is a long and epic story about why it wasn’t working, and I’m not going to go over the whole thing. The short version is that large corporations are strange beasts and sometimes their different limbs don’t co-ordinate. In this case, we devs at Easy and the customer service department simply failed to work together properly.

So… we’ve taken over the video review work here in the studio. We’ve hired some people to work under the tutelage of VitalBullet, who is the universally acknowledged master of video cheat spotting. Today that change has started bearing fruit. A few hours ago we perma-banned 67 accounts of confirmed users.

This batch included a mix of high and low level players, free-loaders and paying users. We are careful not to ban accounts unless the evidence is conclusive, but when it is, we don’t give special preference to anyone.

This is just the start of course. Cheating will never disappear completely, but we should all see an reduction in the amount of cheaters in-game in the coming weeks. If you run into somebody doing it, please take a video and submit it to us for review. Please check out the guidelines here. We can't promise any fast turnaround time for the video reviews right now, but as we get used to this new process it will get faster and faster.

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27-10-2011, 04:00 PM | Post: #2
StupidusX 
I love you

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27-10-2011, 04:01 PM | Post: #3
Only2StayUP 
The best news ever Smile

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Vault ll Confirm ll Weapons ll Drops ll Delete ll Punk ll Hackers reported = 3

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27-10-2011, 04:03 PM | Post: #4
MG.Jack 




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27-10-2011, 04:03 PM | Post: #5
Drolix 
Great news Big Grin

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27-10-2011, 04:03 PM | Post: #6
Nameless Sniper 
I love you too Heart

I am The Nameless Sniper and I approve this message™
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27-10-2011, 04:03 PM | Post: #7
CrySpy 
Awesome sauce.

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Forum FAQs! How to report! Epic win! Signature rules! User fixes!

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27-10-2011, 04:05 PM | Post: #8
Lennna 
I love you even more than all the others!

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27-10-2011, 04:05 PM | Post: #9
Maligkno 
wow, nice to hear some good news for a change, while your at it check my youtube chanel maligkno for some realy easy to ban cheater folks Angel

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27-10-2011, 04:07 PM | Post: #10
Drugie 
This is probably the best thread I've read in months.

(06-06-2012 02:32 PM)The_WUUSTER Wrote:  Then I'm putting it in.

What happens in BF:H stays in BF:H

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27-10-2011, 04:07 PM | Post: #11
bodot 
(27-10-2011 04:00 PM)StupidusX Wrote:  I love you

+1

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27-10-2011, 04:09 PM | Post: #12
JoaoMiguez 
really great news!

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27-10-2011, 04:09 PM | Post: #13
SFBGamin 
Dave you just proved to us that you're amazin!

Thank You!

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27-10-2011, 04:10 PM | Post: #14
kraXel 
Nice move! Angel

Is it possible to delete banned heroes from the leaderboards?

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27-10-2011, 04:10 PM | Post: #15
Blackwyn 
Awesome news two days in a row? Are you trying to give us all a heart attack?

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27-10-2011, 04:16 PM | Post: #16
BuildNrZwo 
the only good thread in months.

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bixxy pls?
(This post was last modified: 27-10-2011 04:17 PM by BuildNrZwo.)
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27-10-2011, 04:23 PM | Post: #17
DarkoL 
(27-10-2011 04:00 PM)StupidusX Wrote:  I love you

This. QFT. +1

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Signatures by Andyx7 and Gorjay. <3


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27-10-2011, 04:24 PM | Post: #18
ownaGe`Desi 
HEIL AMAZINDAVE [Image: f040.gif]

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27-10-2011, 04:26 PM | Post: #19
DarkoL 
Edit: Double laggy posts..

Is the forum slow as hell or is it just me?

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Signatures by Andyx7 and Gorjay. <3


(This post was last modified: 27-10-2011 04:33 PM by DarkoL.)
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27-10-2011, 04:36 PM | Post: #20
SteeILord 
(27-10-2011 04:00 PM)StupidusX Wrote:  I love you +1

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