Admin kicking setting

[Goodman]

Hi folks,

When we started on the recently released Server Rental update - back in early October - we had just launched the server rental program. At that time we were receiving many complaints from players about being kicked by the admin for, in their opinion, no apparent reason. On the forums we were also seeing many reports of players being kicked for being a specific class.

While we respect that the admin has the right to administer their server as they see fit we also have to balance this against our responsibilities to deliver a fair and consistent experience for the general player population.

Because we cannot check that every kick by a server admin is “fair” we decided to tackle this by implementing a limit on the frequency the server admin could kick. This allows the admin freedom to kick any player they wish to, while at the same time encouraging them to think about if they really wanted to kick a player.

Since October a lot has happened. We are seeing far fewer complaints about "power-mad" admins (you know who you are ) kicking players. We also realise that the recent change doesn't work quite as we expected, or hoped, it would. Therefore, it is my pleasure to announce that we no longer feel this feature is needed and we'll be working with your rental server providers to revert this setting very soon.

[Vercetti]

Soon™

[StrongSurvivor]

Good, I hope it is true ... At least I have the strong feeling that my email to Ben C. not end up in his trash folder.

Just a suggestion:
Maybe you need to think first before you're implementing such things. Now you have to ask all the server providers to reinstall their servers (with again some downtime) ...

[Serbian]

GREAT !

[ChaosLord]

Yes, people were getting kicked for reasons. But most kicks were for a reason: some server admins want a class-only server for fun, others want to limit a class because it didn't fit the theme for their server (for example, if a server owner wants 8 vs 8 all-out gunfights, commandos rather hide and sneak and so it doesn't fit the profile), and many other reasons.

Even though I'm not affected by it, it's good to see this gets reverted. But why don't you work on a solution? As forcing the server owner to accept everyone was not a solution. For example, give players a blacklist so they can blacklist the server and not re-enter. Or enable the server providers with the things they need to add things like "what classes do you want to be allowed" to their server program so that server owners can passively enforce them by not letting any of that class enter.

It's a thing I see ALOT in BFH lately: instead of updating the game with new things (like giving server renters more options), you either recycle existing content or you edit existing content for the worse because EA seems to barely want to put in any effort. Now I probably know what the devs were thinking seconds before they decided on the VP price raise: "we want money but we're too lazy to work, what do we do!?"

[SirLenny]

If I would be a cheater, I would start a cheater-clan.
Since when you join a server, you can play at minimum 3minutes and the last of your member up to 24 minutes, without any risk!!! w00t...

hope they ll fix this soon

[CrySpy]

The most annoying this is when the auto kicks failed, it just spammed the kick message over and over again, without any effect.
And I don't know if it was bfhcc or the i3d.net servers, but no kicks what so ever had any affect.

[cricoux22]

Since October a lot has happened. We are seeing far fewer complaints about "power-mad" admins (you know who you are Wink)

so why did you make this stupid update ???
Good news anyway

[PrplPplEater]

(15-01-2010 07:55 PM)ChaosLord Wrote:  Yes, people were getting kicked for reasons. But most kicks were for a reason: some server admins want a class-only server for fun, others want to limit a class because it didn't fit the theme for their server (for example, if a server owner wants 8 vs 8 all-out gunfights, commandos rather hide and sneak and so it doesn't fit the profile), and many other reasons.

Even though I'm not affected by it, it's good to see this gets reverted. But why don't you work on a solution? As forcing the server owner to accept everyone was not a solution. For example, give players a blacklist so they can blacklist the server and not re-enter. Or enable the server providers with the things they need to add things like "what classes do you want to be allowed" to their server program so that server owners can passively enforce them by not letting any of that class enter.

Very well stated. Restricting the ability of server owners to manage their servers as they see fit is not a solution. It is merely compounding the problem.

Giving the server owners more tools and abilities to manage their servers and to expand the game to work with those empowers people AND it helps to manage expectations.


As developers, if you see lots of complaints about people getting kicked for their character classes, then you shouldn't ask "how do we reduce the kicks", but you *should* be asking "why so many class kicks?". What they pushed out to us was merely an attempt to brush aside what they perceived as a problem rather than actually address an opportunity to provide a valuable enhancement.

[CiviCity]

finally a good news

[Hashead]

(15-01-2010 08:55 PM)PrplPplEater Wrote:  

(15-01-2010 07:55 PM)ChaosLord Wrote:  Yes, people were getting kicked for reasons. But most kicks were for a reason: some server admins want a class-only server for fun, others want to limit a class because it didn't fit the theme for their server (for example, if a server owner wants 8 vs 8 all-out gunfights, commandos rather hide and sneak and so it doesn't fit the profile), and many other reasons.

Even though I'm not affected by it, it's good to see this gets reverted. But why don't you work on a solution? As forcing the server owner to accept everyone was not a solution. For example, give players a blacklist so they can blacklist the server and not re-enter. Or enable the server providers with the things they need to add things like "what classes do you want to be allowed" to their server program so that server owners can passively enforce them by not letting any of that class enter.

Very well stated. Restricting the ability of server owners to manage their servers as they see fit is not a solution. It is merely compounding the problem.

Giving the server owners more tools and abilities to manage their servers and to expand the game to work with those empowers people AND it helps to manage expectations.


As developers, if you see lots of complaints about people getting kicked for their character classes, then you shouldn't ask "how do we reduce the kicks", but you *should* be asking "why so many class kicks?". What they pushed out to us was merely an attempt to brush aside what they perceived as a problem rather than actually address an opportunity to provide a valuable enhancement.

First of all sorry Shadeshooter for the pyramid post 8-) , second guys (fellow players)lets not go on about "spilled milk" whats done is done! They have had the balls to say they were wrong and that they overstepped the mark.
They are man enough to understand this was never going to work, so lets look at the positive and say well done (for now) Dice/EA, for realising that the community needs to be heard.

[{aTa}]

(15-01-2010 07:22 PM)Goodman Wrote:  Hi folks,
it is my pleasure to announce that we no longer feel this feature is needed and we'll be working with your rental server providers to revert this setting very soon.

took too long but good news.

[Klingoff]

Thank you!!!!!!!!!

Nuf said!

[SteelSix]

After this month, you can have your server back. There's no reason to admin a server if you cannot control who is on it.

The reason you heard a lot of complaining is because users in open beta were not accustom to getting kicked for calling players "cig" or cussing. This is not some "power trip". I don't like players spending their time cussing out other players and not playing. Morale and scores suffer when pubs use BFH as a typing tutor and not a game.

Server rental has been a boon to BFH. Thanks for showing your respect for your admins and your customers. Hope you enjoy your ever growing bandwidth bill to support "l33t n00bs".

I'm out.. enough is enough..

[3CPOdaHouseRobot]

Aww I'm really happy about these news, in fact the right to kick/ban is what we paid for by renting our servers

[HLCKillerPhart]

Well EA has do it again. I run a clean server and don't put up with ANY hackers and language abuse. If these kid admins are kicking for no reason well it's simple go to another server there are a enough of them for everyone. Let us admin the server the way we see fit like the other servers I have. I have shut down my server until this issue is resolved. Way to go EA..

[lecram]

I hope so to It works again. I know there are admins who kick whit out a raisen. happend to me also 2 times. think i killt the admin 2 much. but nevermind that many admins are doing a good job to have I nice server. without the kick and the ban cheaters are destroing the server and all players will go to a other server. so lets wait and see.




@ Cr@zY DuTcH S3RV3R. Groningen

[Hashead]

When will this be implemented Shadeshooter?

[lecram]

I hope so to It works again. I know there are admins who kick whit out a raisen. happend to me also 2 times. think i killt the admin 2 much. but nevermind that many admins are doing a good job to have I nice server. without the kick and the ban cheaters are destroing the server and all players will go to a other server. so lets wait and see.




@ Cr@zY DuTcH S3RV3R. Groningen

[Keepinitreal]

I have an letter i am sending the company exectives and gaming publications so i will not bore you with the details. Suffice it to say you are a liar and i have proof.

Whatever company is responsible for their decisions is one of the most unethical companies I have seen in a while.
I know that whoever moderates this forum is just a talking head and really has nothing to say on thier own except what they are told to say.

See you in court.

If you delete this message i will mass blog it to the internet.

You can also turn this back on in a few minutes and you know it- so STOP LYING